Shashi Bala <br/><br/>
Citizen and administration: a study of clientele satisfaction 

 - New Delhi  Associated  1994 
 - p.269-281 
<br/><br/> [In] The universe of pub. admn.: essays in honour of Prof. Sudesh K. Sharma, edited by Ramesh K. Arora and S.L. Kaushik 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Citizen - Administration
<br/><br/><label>Dewey Class. No.: </label>B3 Un3