Wernert, Katja <br/><br/>
Modelling, implementation and validation of a consultation system for citizens 

 - Amsterdam  Elsevier Science Publishers B.V.  1993 
 - p.37-52 
<br/><br/> [In] Systems engineering in public administration, edited by H.E.G. Bonin 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Office Practice in Government<br/>Public Administration - Germany
<br/><br/><label>Dewey Class. No.: </label>B3 B642