00785pab a2200133 454500008004000000100002000040245008400060260000900144300001200153362000800165520040800173650001800581773005200599180718b1998   xxu||||| |||| 00| 0 eng d  aBrodtrick, Otto  aOrganizational learning and innovation: tools for revitalizisng public services  c1998  ap.83-96  aMar  aThis article reports on the findings of several empirical studies of organizational learning in a public sector environment. The projects began with the question `How can an organization perform well, sustain that performance, and become truly innovative?' The answer is that it must become a learning organization. It has to evolve from a programmed and directed organization to a learning organization  aCivil service  aInternational Review of Administrative Sciences