00329pab a2200121 454500008004000000100002200040245005500062260000900117300001200126362001200138650002900150773002800179180718b1998   xxu||||| |||| 00| 0 eng d  aMukherjee, Sanjoy  aManagerial transformation for TQM: Indian insights  c1998  ap.77-93  aJan-Jun  aTotal quality management  aJournal of Human Values