Kouzes, James M. <br/><br/>
Encouranging the heart: a leader's guide to rewarding and recognizing others 
by James M. Kouzes, Barry Z. Posner 
 - San Francisco  Jossey-Bass  1999 
 - 201p. 
<br/><br/><label>ISBN: </label>0787941840 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Employee motivation<br/>Interpersonal relations<br/>Executive ability<br/>Leadership
<br/><br/><label>Dewey Class. No.: </label>I51 K849