Collier, Rohan <br/><br/>
Eqality in managing service delivery 
by Rohan Collier 
 - Buckingham  Open University Press  1998 
 - 150p. 
<br/><br/><label>ISBN: </label>0335197299 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Discrimination - Great Britain<br/>Customer services - Moral and ethical aspects - Great Britain
<br/><br/><label>Dewey Class. No.: </label>T48x42 C69