Hansen, Gregory A. Automating business process reengineering: using the power of visual simulation strategies to improve performance and profit by Gregory A. Hansen - 2nd. edn. - Upper Saddle River, N.J. Prentice Hall 1997 - 321p. ISBN: 0135769841 Subjects--Topical Terms: Industrial management --Computer simulationQuality control --Computer simulationOrganizational effectiveness --Computer simulationOrganizational change --Computer simulation Dewey Class. No.: I513 H198a