00336pab a2200121 454500008004000000100002000040245006600060260000900126300001200135362001200147650002600159773002900185180718b1998   xxu||||| |||| 00| 0 eng d  aThomas, Paul G.  aBeyond the buzzwords: coping with change in the public sector  c1998  ap.25-56  aApr-Jun  aPublic administration  aManagement in Government