Knowledge management: concepts and best practices 
edited by Kai Martins, Peter Heisig and Jens Vorbeck 
 - 2nd ed. 
 - New York  Springer  2003 
 - 383p. 
<br/><br/><label>ISBN: </label>3540004904 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Knowledge management --Europe --Case studies<br/>Knowledge management
<br/><br/><label>Dewey Class. No.: </label>I513 M557