00292cam a22000977a 4500008004000000020001500040245006900055260003900124300001000163700002100173180718b2005   xxu||||| |||| 00| 0 eng d  a8178814498  aIT-enabled quality management systemscedited by S. Jaya Krishna  aHyderabadbICFAI Univ. Pressc2005  a182p.  aKrishna, S. Jaya