00409cam a22001217a 4500008004000000020001500040245006900055260003900124300001000163700002100173999001900194952007400213180718b2005   xxu||||| |||| 00| 0 eng d  a8178814498  aIT-enabled quality management systemscedited by S. Jaya Krishna  aHyderabadbICFAI Univ. Pressc2005  a182p.  aKrishna, S. Jaya  c404880d404880  00104070aIIPAbIIPAd2005-12-13p80740r2018-07-21w2018-07-21yBK