Griffiths, Andrew <br/><br/>
101 ways to really satisfy your customers 
by Andrew Griffiths 
 - Crows Nest  Allen & Unwin  2007 
 - 217p. 
<br/><br/><label>ISBN: </label>1741750083 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer satisfaction<br/>Consumption<br/>Consumers
<br/><br/><label>Dewey Class. No.: </label>T15 G875