Robinson, Sionade <br/><br/>
Customer loyalty: a guide for time travelers 
by Sionade Robinson and Lyn Etherington 
 - Palgrave Macmillan  New York  2006 
 - 174p. 
<br/><br/><label>ISBN: </label>1403997632 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries.<br/>Brand loyalty<br/>Customer relations
<br/><br/><label>Dewey Class. No.: </label>T48 R56