00390pab a2200133 454500008004000000245007700040260000900117300001200126362001200138650001700150650003400167650002600201773002900227180718b1999   xxu||||| |||| 00| 0 eng d  aWORKING of internal system for grievance redress machinery: a case study  c1999  ap.79-85  aJan-Mar  aCase studies  aPublic administration - India  aPublic administration  aManagement in Government