O' Connell, John, Pyke, Jon and Whitehead, Roger <br/><br/>
Mastering your organization's processes : a plain guide to business process management 
by John O'  Connell , Jon Pyke and Roger Whitehead 
 - New York  Cambridge  2006 
 - 270p. 
<br/><br/><label>ISBN: </label>139780521839754 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Workflow -- Computer simulation -- Case studies<br/>Industrial management -- Automation -- Case studies<br/>Production management -- Computer programs -- Case studies<br/>Production management -- Case studies
<br/><br/><label>Dewey Class. No.: </label>T254 Oc5