Buttle, Francis <br/><br/>
Customer relationship management : concepts and technologies 
by Francis Buttle 
 - 2nd 
 - London  Routledge  2015 
 - 500p. 
<br/><br/><label>ISBN: </label>9781856175227 
<br/><br/><label>Subjects--Topical Terms: </label><br/>BUSINESS & ECONOMICS / Marketing / General<br/>BUSINESS & ECONOMICS / Consumer Behavior<br/>Customer relations -- Management
<br/><br/><label>Dewey Class. No.: </label>I5 B983