01792pab a2200169 454500 180718b2000 xxu||||| |||| 00| 0 eng d Ncholo, Paseka Reforming the public service in South Africa: a policy framework 2000 p.87-102 May This paper examines the measures taken to reform a state bureaucracy that was orientated to the needs of the white minority and which was the backbone of the apartheid system. This was a state, which in addition to its inherently racist nature, was structured according to closed models of public and development management. It was thus characterised by outdated management practices, corruption and mismanagement of resources. This article highlights the steps taken to create a more representative and legitimate public service and one that is reflective of the demographic composition of the majority. The second challenge has been to reform outdated management systems and practices and to ensure improved service delivery and accountability. The achievements of integrating the ethnically fragmented public service and in promoting a more representative bureaucracy and the promotion of a more transparent form of administration are highlighted in the Paper. However, this process has not always run smoothly. The author was a chairperson of a departmental investigation into the operations of provincial governments which uncovered extensive evidence of administrative malpractice, poor delegation and co-ordination as well as delegation of the employment of large numbers of supernumeracies and `ghost workers'. - Reproduced Civil service - South Africa Administrative reform Public Administration and Development 45355 45355 45355 0 0 0 0 IIPA IIPA 2018-07-19 Volume no: 20, Issue no: 2 AR45777 2018-07-19 2018-07-19 AR