@book{489305,
	author = {India. Promoting e-Governance: the Smart Way Forward and Moily, M. Veerappa (Chairman)},
	title = {Eleventh Report of the Second Administrative Reforms Commission on Promoting e-Governance: the Smart Way Forward},
	publisher = {Administrative Reforms Commission (Second)},
	year = {2008},
	address = {New Delhi},
	note = {Chairman: M. Veerappa Moily}
}