Bhatnagar, Achla <br/><br/>
Capacity building for good governance service delivery standard "Sevottam" case study of gol dak khana 
by Achla Bhatnagar 
 - New Delhi  Indian Institute of Public Administration  2007 
 - 119p. 
<br/><br/> An APPPA M.Phil dissertation, 2006-07 (Guide: Dr. Sachin Chowdhry) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Standard "Sevottam"<br/>Governance<br/>Capacit
<br/><br/><label>Dewey Class. No.: </label>APPPA 2007-08