00365cam a22001097a 4500008004000000082001500040100002000055245010300075260005000178300000800228700001900236180718b1974   xxu||||| |||| 00| 0 eng d  aR5x42 D981  aDyar, Damien A.  aImproving skills in working with people: interaction analysiscby Damien A. Dyar and W. John Giles  aLondonbHer Majesty's Stationery Officec1974  a37p  aGiles, W. John