Administration as service, the public as client 
by Organisation for Economic Co-operation and Development 
 - Paris  Organisation for Economic Co-operation and Development  1987 
 - 136p 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations.<br/>Administrative agencies
<br/><br/><label>Dewey Class. No.: </label>B3 Or3ap