00294pab a2200121 454500008004000000100001800040245004300058260000900101300001200110362000800122650002400130773001800154180718b2001   xxu||||| |||| 00| 0 eng d  aDilshad, M.B.  aSome new trends in conflict resolution  c2001  ap.13-16  aSep  aConflict resolution  aThird Concept