Boyne, George <br/><br/>
The impact of best value on local authority performance: evidence from the Welsh pilots 

 -  2001 
 - p.44-68 
 - Summer 
<br/><br/> This article provides the first empirical evidence on the impact of Best Value processes on local service quality, costs, efficiency and accountability.  views were obtained from a wide range of personnel involved in the pilot programme in Wales by means of a postal questionnaire and interviews.  The evidence shows that so far Best Value has had a positive impact on quality and accountability but little impact on service costs.  Perceptions of the impact of Best Value are significantly more positive in authorities that adopted a corporate approach to the pilot process. - Reproduced 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Local government