00959pab a2200133 454500008004000000100001800040245009200058260000900150300001200159362001100171520059300182650002100775773002900796180718b2001   xxu||||| |||| 00| 0 eng d  aBoyne, George  aThe impact of best value on local authority performance: evidence from the Welsh pilots  c2001  ap.44-68  aSummer  aThis article provides the first empirical evidence on the impact of Best Value processes on local service quality, costs, efficiency and accountability.  views were obtained from a wide range of personnel involved in the pilot programme in Wales by means of a postal questionnaire and interviews.  The evidence shows that so far Best Value has had a positive impact on quality and accountability but little impact on service costs.  Perceptions of the impact of Best Value are significantly more positive in authorities that adopted a corporate approach to the pilot process. - Reproduced  aLocal government  aLocal Government Studies