Gopinath, Santa <br/><br/>
Customer satisfaction in postal services 
by Santa Gopinath 
 - New Delhi  Indian Institute of Public Administration  1978 
 - 108+p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Postal services<br/>Customer satisfaction
<br/><br/><label>Dewey Class. No.: </label>APPPA 77-78 GOP