Nayar, Vineet <br/><br/>
Employees first, customers second: turning conventional management upside down 
by Vineet Nayar 
 - Boston  Harvard Business Press  2010 
 - 198p. 
<br/><br/><label>ISBN: </label>9781422139066 
<br/><br/><label>Subjects--Topical Terms: </label><br/>HCL technologies -Management -Case studies<br/>Customer relations<br/>Organizational change<br/>Corporate culture<br/>Management -Employee participation
<br/><br/><label>Dewey Class. No.: </label>I513 N23e