Monippally, M.M. <br/><br/>
Indian institute of management Ahmedabad Business books: the persuasive manager communication strategies for 21st centuary managers 
By M.M. Monippally 
 - Noida  Random House  2010 
 - 259p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management<br/>Crisis management
<br/><br/><label>Dewey Class. No.: </label>I5 M748