Wirtz, Bernd W.

E-participation: a strategic framework - 2018 - p.1-12.



Despite the rising scientific and practical relevance of e-participation, the field still suffers from a diffuse, heterogeneous state of knowledge and our understanding of successful e-participation strategies and implementation is very limited. This situation is seen as a key reason why e-participation initiatives in practice often fall short of expectations. Against this background, this study compiles the existing insights from the interdisciplinary scientific literature to deduce a unifying definition and propose an integrated strategic e-participation framework that conceptually combines important strategic and organizational factors as well as environmental drivers of e-participation. - Reproduced.


Citizen participation
E participation
E-governance
Public administration