01766nam a2200157Ia 4500008004100000100002800041245014200069260000900211300001500220504000800235520124900243650001601492650002601508650002901534773004501563181130s2018    xx            000 0 und d  aLoon, Nina M. van et al  aSpeakig up and activism among frontline employees:bhow professional coping influences work engagement and intent to leave among teachers  c2018  ap.318-328.  dMay  aDemands that exceed time and resources place pressure on public professionals, resulting in coping behavior. This study aims to provide insight in the prevalence and consequences of taking a more active strategy, professional coping. Next to traditional forms of coping studied in public administration, studying active coping can result in more insight in when and with what consequences frontline employees speak up and resist pressures. We explore to what degree teachers use speaking out using professional norms as a way to tackle the pressures they face. Moreover, we analyze the relationship between professional coping, work engagement, and intent to leave as important indicators of how immersed frontline employees are in their work. Using survey data (n�= 1,270) from primary school teachers, we conclude that professional coping is in general regularly but not very often applied, but that professional coping is related to higher work engagement and lower intent to leave. We conclude that studying active coping strategies can not only be important for street-level literature in gaining insight in all types of behavior and their consequences but also for public service providers aiming for an engaged workforce. - Reproduced.  aBureaucracy  aPublic administration  aStreet level bureaucracy  aAmerican Review of Public Administration