01783nam a22002177a 4500999001900000008004100019100002500060245009200085260000900177300001500186520100900201650004301210650002401253650004901277700002601326700002301352773003301375906003801408942000701446952011201453  c510104d510104190724b           ||||| |||| 00| 0 eng d  aElkomy, Shimaa97446  aCheap and dirty: the effect of contracting out cleaning on efficiency and effectiveness  c2019  ap.193-202.  aContracting out of public services, especially ancillary services, has been a key feature of New Public Management since the 1980s. By 2014, more than £100 billion of U.K. public services were being contracted out annually to the private sector. A number of high‐profile cases have prompted a debate about the value for money that these contracts provide. Value for money comprises both the cost and the quality of the services. This article empirically tests the contestability and quality shading hypotheses of contracting out in the context of cleaning services in the English National Health Service. Additionally, a new hypothesis of coupling is presented and tested: the effect of contracting of ancillary services on patient health outcomes, using the hospital‐acquired infection rate as our measure. Using data from 2010–11 to 2013–14 for 130 National Health Service trusts, the study finds that private providers are cheaper but dirtier than their in‐house counterparts. - Reproduced.  aPublic services - United Kingdom97324  aWork contract97325  aNew public management - United Kingdom97326  aCookson, Graham97327  aJones, Simon97328  aPublic Administration Review  aHealth Services  - United Kingdom  cAR  00102ddc40709384049aIIPAbIIPAd2019-07-24h79(2), Mar/Apr, 2019: p.193-202.pAR120460r2019-07-24yAR