00919pab a2200193 454500 180718b2000 xxu||||| |||| 00| 0 eng d Glazer, Craig Regulatory challenges: the US experience and its potential relvance 2000 p.42-46 Mar This paper addresses two major regulatory challenges: political acceptance of the regulatory process and the regulator's ability to effectively influence and improve the qulatiy of service of the utilities it regulates in the U.S. It also outlines some of the steps that have been taken by regulators related to issues surrounding regulatory independence and customer oriented service quality. - Reproduced. Public utilities - India Public utilities Samudrala, Sridhar Ravi Sankar, Raman ASCI Journal of Management 51085 51085 51085 0 0 0 0 IIPA IIPA 2018-07-19 Volume no: 29, Issue no: 2 AR51513 2018-07-19 2018-07-19 AR