Cohen, Nissim. and Hertz,Uri.

Street -level bureaucrats' social value orientation on and off duty - Public Administration Review - 80(3), May-Jun: p.442-453

Are street‐level bureaucrats more willing to sacrifice their own self‐interests to meet the needs of their clients when they are off duty or on duty? If the former is the case, what does that finding tell us about their work environment? Using the social value orientation paradigm in a mixed effects experimental design, the authors found that Israeli police officers demonstrated greater pro‐social inclinations off duty compared with on duty. Given these findings, the authors suggest the possibility that the organization's constraints and culture may, paradoxically, reduce street‐level bureaucrats’ real social value orientations and increase the promotion of their own self‐interests when they are on duty. - Reproduced