01708nam a22001697a 4500999001900000008004100019100004400060245012500104260005400229300003200283520092800315650010201243773005301345906002601398942000701424952010701431  c517396d517396210714b           ||||| |||| 00| 0 eng d  aLameck, Wilfred and Hulst, Rudie926603  aExplaining coping strategies of agricultural extension officers in Tanzania: The role of the wider institutional context  aInternational Review of Administrative Sciences    a86(4), Dec, 2020: p.749-764  aBuilding on Lipsky, public administration scholars have conducted ample research on the coping strategies of street-level bureaucrats. To explain their behaviour, many studies focus on the individual characteristics of street-level workers or on features of the organization that they form part of. So far, less attention has been paid to the influence of the wider institutional context. This article presents findings of research on how different elements of the institutional context – the formal public administration, the norms of the professional community and the expectations of the public – can explain the coping strategies of agricultural extension officers in Tanzania. In the absence of specific guidance from the administrative context and of pressure by the public, the strategies that these street-level workers choose are primarily inspired by the norms of their professional community. – Reproduced   aAgricultural extension services, Public administration, Street-level bureaucracy, Tanzania925111  aInternational Review of Administrative Sciences   aPUBLIC ADMINISTRATION  cAR  00102ddc40709391461aIIPAbIIPAd2021-07-14h86(4), Dec, 2020: p.749-764pAR124734r2021-07-14yAR