Cwiklicki, Marek et al creator text International Review of Administrative Sciences monographic eng

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86(4), Dec, 2020: p.799-815 The aim of this article is to identify and assess the development of ISO 9001 Quality Management System applications in Polish local government institutions in the years 1999–2015. We conduct our analysis on the basis of a questionnaire survey carried out among local government institutions in 2015 (with 77% rate of response). We prove that the ISO 9001 Quality Management System is dominant in Polish local government institutions and we show that its implementations were geographically concentrated and dependent on the size of the local government institution. – Reproduced Development, ISO 9001, Local government, Poland, Quality management International Review of Administrative Sciences 210714