Quality circle approach in highway projects
- Indian Journal of Training and Development
- 50(3), Jul-Sep, 2020: p.55-60
Highway construction projects comprise a very significant and important part of infrastructure and construction projects. Handling and controlling these projects with project management approach involves balancing and controlling costs and meeting the rate of progress deadlines along with achieving desired quality. For the construction agency cost and time(progress/output) mayseem more important whereas the end product user has a relatively more important perspective of quality. With this interrelation concepts like good quality or acceptable quality become more relevent. Quality is central if a facility like a new highway or bridge is constructed and it has to last its design life. This article details the delicate position of quality in the project management of highways along with the approach and the system generally adopted and discusses the relevence of quality circle approach. Quality circle approach is an important component of total quality management. It is suggested that this approach can be used to improve quality aspect in highway projects. Integrating this approach in the management system will involve attributes related to human behaviour, motivation, team spirit and training and will improve job satisfaction and communication along with quality. – Reproduced
Project management, Quality circle, Total quality management, Motivation, Team spirit