Ramakrishnan, M.

Employee relations as mediator of work place happiness and performance out come: A conceptual framework - Indian Journal of Training and Development - 50(1 &2), Jan, 2020: p. 36-40

The objective of this paper is to present conceptual frame work for relationship between work place happiness and performance outcome, mediating employee relations. Based on a review of existing literature and using social exchange theory, this study presents a conceptual frame work explaining relationship with subjective well-being ( SWB - Life satisfaction, positive affect, negative affect) and employee relations, as its key constructs to deliver performance outcome in the organization. Life satisfaction, positive affect and negative affect have a great potential to foster good SWB in the organization. SWB is critical element to evoke affective commitment and suppress negative affective in an organization which in turn facilitates the process of better employee relations and performance outcome. The proposed conceptual frame work should be empirically validated in the future research. Organization should adopt work place happiness creating HRM practices that would result in affective commitment among the workforce for producing excelling employee relations and performance outcome. – Reproduced


Employee relation, Performance outcome