Bhat, Suhail Ahmad and Darzi, Mushtaq Ahmad  <br/><br/>
Online service quality determinants and e-trust in internet shopping: A psychometric approach 

 - Vikalpa: The Journal for Decision Makes   
 - 45(4), Oct-Dec, 2020: p.207-222 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Online service quality, Security, Perceived usefulness, E-trust