People as our most important asset: A critical exploration of agility and employee commitment
- Project Management Journal
- 53(3), Jun, 2022: p.219-235
In this article, we examine how employees experience different types of work commitment at an IT consultancy company using agility to give staff greater autonomy and decision-making latitude. We analyze its agile practices through an in-depth case study comprising interviews and non-participative observation of managers and employees, concluding that the company aims to increase autonomy and decision-making latitude by introducing agile approaches to project management, but thereby risks eroding its employees’ commitment. Indeed, the new social dynamics engender new professional insecurities and decision-making passivity and appear to lack a clear organizational purpose, thus challenging certain aspects of employee commitment. – Reproduced
Agility, Organizational commitment, Affective commitment, Normative commitment, Autonomy, New ways of organizing, Future of work, Knowledge work, Dialectics, paradox.