Hochschild, Arlie Russell <br/><br/>
The Managed heart: commercialization of human feeling 
by Arlie Russell Hochschild 
 - London  Univ. of California Press  2012 
 - 327p. 
<br/><br/><label>ISBN: </label>9780520272941 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Emotions - Economic aspects<br/>Work - Psychological aspects<br/>Employee motivation
<br/><br/><label>Dewey Class. No.: </label>K95 H657