00484nam a22001457a 4500 522558 522558 9780520272941 K95 H657 Hochschild, Arlie Russell 37850 The Managed heart: commercialization of human feeling by Arlie Russell Hochschild London Univ. of California Press 2012 327p. Emotions - Economic aspects 37851 Work - Psychological aspects 37852 Employee motivation 37853 0 0 ddc 0 K_95_000000000000000_H657 0 IIPA IIPA DISPLAY 2023-04-25 K95 H657 89047 2023-04-25 2023-04-25 BK