00621nam a22001577a 4500999001900000020001800019082001300037100003700050245008700087260004400174300001000218650003900228650004000267650003100307952012500338  c522558d522558  a9780520272941  aK95 H657  aHochschild, Arlie Russell937850  aThe Managed heart: commercialization of human feelingcby Arlie Russell Hochschild  aLondonbUniv. of California Pressc2012  a327p.  aEmotions - Economic aspects937851  aWork - Psychological aspects937852  aEmployee motivation937853  00102ddc406K_95_000000000000000_H65770aIIPAbIIPAcDISPLAYd2023-04-25oK95 H657p89047r2023-04-25w2023-04-25yBK