Katikithala, Srinivas  <br/><br/>
Making of a bureaucrat: Civil service reforms through a capacity building approach  

 - Yojana  
 - 67(9), Sep, 2023: p.7-10 
<br/><br/> In a youthful democracy, with a higher proportion of the population dependent on government services, any improvements at the grassroots will have exponential impacts. Therefore, the government’s increasing emphasis  on the spirit of Jan Bhagidari, on plugging the trust deficit between citizens and government processes on innovation and on impactful delivery signals a citizens-first approach. Through mission Karmayogi, the ‘bureaucrat’ who is rule-bound is expected to transform into an empathetic civil servant by embracing the transformation from ‘rule to role.- Reproduced