00913nam a22001097a 4500008004100000100002700041245008800068260001200156300002900168520059400197773001200791231003b ||||| |||| 00| 0 eng d aKatikithala, Srinivas  aMaking of a bureaucrat: Civil service reforms through a capacity building approach  aYojana  a67(9), Sep, 2023: p.7-10 aIn a youthful democracy, with a higher proportion of the population dependent on government services, any improvements at the grassroots will have exponential impacts. Therefore, the government’s increasing emphasis on the spirit of Jan Bhagidari, on plugging the trust deficit between citizens and government processes on innovation and on impactful delivery signals a citizens-first approach. Through mission Karmayogi, the ‘bureaucrat’ who is rule-bound is expected to transform into an empathetic civil servant by embracing the transformation from ‘rule to role.- Reproduced  aYojana