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    <subfield code="a">The Indian Civil Services need to be galvanized to make real change agents for nationbuilding. A GoI-UNDP project published the Civil Services Competency Dictionary for this purpose, which includes a number of core behavioural competencies like Empathy and People First. These can be acquired best, especially under the Indian circumstances, if we grasp the fundamental ideas of the Indian cultural heritage. Since ancient times, India proclaimed the infinite possibilities and essential oneness of all human beings, without any discrimination. These ideas were personified in the Buddha. In the modern age, Swami Vivekananda gave a call to India to apply these ideas on the practical plane in all walks of life, especially in nation-building activities. This can transform the civil servants into real change agents with deep empathy. They would spontaneously put people&#x2019;s interests before everything else and strive to acquire the desired competencies to serve them well, to stand them on their own feet &#x2014; awakened to their potentials. Such a transformation can revolutionize the Civil Services and, through them, make a strong nation. &#x2013; Reproduced 

https://www.istm.gov.in/home/rti_disclosure/235
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