01526nam a22001577a 4500999001900000008004100019100003100060245010100091260004600192300003200238520092300270773004601193906001501239942000701254952010701261  c525609d525609240327b           ||||| |||| 00| 0 eng d  aSingh, Harmanpreet 950829  aImplementation of right to service: A study of SAS (Sahibzada Ajit Singh) Nagar District, Punjab  aIndian Journal of Public Administration    a70(1), Mar, 2024: p.108-123  aThis article is based on an empirical study and deals with the service users of Sewa Kendras and Saanjh Kendras in the SAS Nagar district of the Punjab state. The article relates to the viewpoints of the service users of Sewa and Saanjh Kendras to assess the perceptions of service users regarding the implementation of the Punjab Right to Service Act, 2011, in the SAS Nagar district. By perception, it tries to figure out the awareness and satisfaction levels of service users regarding the delivery of services at these Kendras working under the Punjab Right to Service Act, 2011. In order to form an estimate of the perception of the service users, an interview schedule was administered to a randomly selected sample of 300 citizens, who were receiving services at Sewa and Saanjh Kendras of all the Tehsils of the SAS Nagar district.- Reproduced 

https://journals.sagepub.com/doi/full/10.1177/00195561231204780
  aIndian Journal of Public Administration    aEMPLOYMENT  cAR  00102ddc40709400667aIIPAbIIPAd2024-03-27h70(1), Mar, 2024: p.108-123pAR131405r2024-03-27yAR