Singh, Dalbir and Aggarwal, Rajesh Kumar  <br/><br/>
Quality of services and out-patient satisfaction at district hospitals: Empirical evidence from Haryana  

 - Man & Development   
 - 43(4), Dec, 2021: p.57-72 
<br/><br/> Increasing demand for healthcare services necessitates frequent patient satisfaction surveys to evaluate the quality of these services. The purpose of this study is to identify the variables that influence outpatient satisfaction as well as to quantify the effect of those factors on outpatient satisfaction at Haryana’s district hospitals s(DHs). – Reproduced