Barley, Stephen R.  <br/><br/>
Diane Vaughan. Dead Reckoning: Air traffic control, system effects, and risk 

 - Administrative Science Quarterly  
 - 69(2), Jun, 2024: p.NP37-NP39 
<br/><br/> Most of us never write one magnum opus. Dead Reckoning is Diane Vaughan’s second! Nearly 30 years ago, Vaughan (1996) gave us a masterpiece of organization studies that explained why everyday organizational processes, cultures, work practices, and ways of thinking unwittingly combined to doom the space shuttle Challenger. Now Vaughn is back to explain why air travel is so amazingly safe. As she did in her account of the Challenger disaster, Vaughan weaves thick ethnographic description together with institutional and historical exegesis into an account of how and why air traffic controllers (and the culture and structure in which they work) enact resilience, redundancy, and reliability repeatedly, even in the face of unprecedented circumstances.- Reproduced <br/><br/>https://journals.sagepub.com/doi/full/10.1177/00018392241228864<br/>