Yang, Sun Gue (Susan) and  Young,Sarah L.  <br/><br/>
Street-level public servants: Case studies for a new generation of public administration 

 - American Review of Public Administration   
 - 54(7), Oct, 2024: p.695-696 
<br/><br/> Sara R. Rinfret's edited volume, “Street-Level Public Servants: Case Studies for a New Generation of Public Administration,” critically examines street-level public administrators’ essential yet often overlooked roles in American governance. The book underscores the challenges and pressures faced by these individuals while they work to implement policies that directly impact communities. The book comprehensively analyzes real-world cases, showcasing not only the struggles but also the resilience and dedication of these public servants, ranging from environmental inspectors facing harassment to public health officials receiving threats for enforcing COVID-19 protocols.- Reproduced <br/><br/><br/>https://journals.sagepub.com/doi/full/10.1177/02750740241259497<br/>