01150pab a2200145 454500 180718b2002 xxu||||| |||| 00| 0 eng d Riccucci, Norma M. Implementing welfare reform in Michigan: the role of street level bureaucrats 2002 p.901-21. This study examines the implementation of welfare reform policies enacted by the state of Michigan. In particular, it focuses on how welfare policy is altered as it devolves from state policy makers to street-level bureaucrats in three local welfare agencies in Michigan. The analysis reveals that streetlevel bureaucrats in local welfare offices are in a position to interpret broadly stated goals handed down from officials, and, in some cases, to manage and grately influence the delivery of services when messages are mixed. The study also suggests that the actual policies or services delivered by frontline workers in welfare offices do not completely correspond with the poicy directives issued by state officials. - Reproduced. Civil service International Journal of Public Administration 52840 52840 52840 0 0 0 0 IIPA IIPA 2018-07-19 Volume no: 25, Issue no: 7 AR53270 2018-07-19 2018-07-19 AR