Bullock, Justin B. and Chen, Yu-Che
The brave new world of AI: Implications for public sector agents, organisations, and governance
- Asia Pacific Journal of Public Administration
- 46(4), Dec, 2024: p.321-325
Over the past 10 years, public administration scholarship has begun to wrestle with the increasing capabilities of artificial intelligence (AI). This can be seen in the increasing attention paid to the various opportunities and issues presented by AI to public administration. These topics have included observing changes in discretion, management, organisational design, and process frameworks (J. Bullock et al., Citation2020; Busch & Henriksen, Citation2018; Peeters, Citation2023; Zuiderwijk et al., Citation2021). Public organisations have evolved from street-level to screen-level organisations (Bovens & Zouridis, Citation2002) and many organisations have evolved further to be dominated by digital systems that shape the behaviours throughout these organisations.- Reproduced
https://www.tandfonline.com/doi/full/10.1080/23276665.2024.2356540#d1e168